Terms of Service
Last updated: April 2, 2026
Booking & Deposits
A $100 non-refundable deposit is required to secure your rental date for residential bookings. Full payment is due by the Friday before your event. Bookings made within 72 hours of the event require full payment upfront.
Rental Duration
All rentals are all-day rentals. Equipment is typically delivered in the morning before your event and picked up the following day. Saturday rentals include Sunday pickup at no additional charge.
Delivery & Setup
Delivery, professional setup, and safety anchoring are included with every rental. You must provide:
- A flat, clear area matching the required setup space for your unit
- Access to a standard 110V outdoor electrical outlet within 50 feet
- A water hose connection within 50 feet (for water slides and wet-use units)
- Clear path for equipment to be carried to the setup area
Safety & Supervision
An adult (18+) must supervise the inflatable at all times during use. Jump & Jam provides setup, safety instructions, and takedown. The renter is responsible for supervising participants during the event. Follow all posted safety rules and weight/age limits.
Weather Policy
Safety is our top priority. We offer free rescheduling for inclement weather (rain, high winds, storms) if initiated before equipment setup. If weather becomes unsafe after setup, we will work with you to reschedule. Inflatables cannot be operated in winds exceeding 20 mph or during rain, lightning, or storms.
Cancellation Policy
Cancellations made more than 7 days before the event: full refund minus the $100 deposit. Cancellations within 7 days: deposit is non-refundable but can be applied to a future booking within 6 months. No-shows are non-refundable.
Damage & Liability
The renter is responsible for any damage to equipment beyond normal wear and tear. This includes punctures, tears, burns, paint, silly string, or excessive soiling. Jump & Jam carries $2 million in general liability insurance. We can provide certificates of insurance for venues, schools, and churches upon request.
Setup Surfaces
Inflatables can be set up on grass, dirt, or concrete. Stakes are used on grass; sandbags are used on hard surfaces. We cannot set up on slopes, near power lines, or on wet/muddy ground that poses a safety risk.
Service Area
We serve Florissant, North St. Louis County, St. Charles County, and surrounding areas within our delivery zone. Contact us to confirm delivery to your specific location.
Contact
Jump & Jam Party Rentals
Florissant, MO
(314) 788-3483
info@jumpjamparty.com